Workflow Process Batch Manager Staying In ‘Online’ State After New Installation. (Doc ID 2088432.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Siebel CRM - Version 8.1.1.4 [21225] and later
Information in this document applies to any platform.

Symptoms

Siebel UAT environment consist of 8 Siebel servers. Out of which on 1 Siebel server we did a fresh installation. After the installation could see components like WfProcBatchMgr and WfProcMgr are staying in ‘Online’ and not going to ‘Running’ state.

Created a job for WfProcBatchMgr specifying the requested server to process a record, but on submitting the job it is remaining is queued state and the component stays in 'online state. Note, WfProcBatchMgr is shutdown on other servers.


Cause

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