Disabled Create New Attachment Button Still Opens File Dialog In IE11

(Doc ID 2089075.1)

Last updated on DECEMBER 22, 2015

Applies to:

Siebel CRM - Version 8.1.1.14.9 [IP2014] and later
Information in this document applies to any platform.

Symptoms

SYMPTOMS
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Attachment button get activated if user navigates back and forth through Charges tab and Attachments tab in a Activity

STEPS TO REPRODUCE
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1. Go to activities tab
2. All activities
3. Open any activity
4. Perform the following search on status field : Id is null
5. Go to Attachments tab - New file button is deactivated
6. Click on Charges tab and then go back to attachments tab
7. Click on new file- Choose File to Upload pop-up window appears

Cause

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