Exporting a Workspace Project and Save the File as XML (Doc ID 2089988.1)

Last updated on DECEMBER 21, 2015

Applies to:

Siebel CRM - Version 15.4 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.4 [IP2015] version, Order Management

ACTUAL BEHAVIOR
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When exporting a workspace project it doesn't prompt to save the file as XML.

EXPECTED BEHAVIOR
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When exporting a workspace project, save as XML directly

STEPS
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The issue can be reproduced at will with the following steps:
1. Find a Workspace Project to export
2. Click Export Contents>Full Structure
3. Click Download file
4. It then prompts you to open the file, then asks you to pick the program (e.g. textpad, notepad, etc.)
5. Once open, you can then save it as XML.


Cause

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