Siebel Disconnected Mobile: iOS9 - Unable to go Offline when Database was re-extracted
Last updated on JANUARY 15, 2016
Applies to:Siebel Mobile Applications - Version 22.214.171.124.9 [IP2014] and later
Information in this document applies to any platform.
Siebel Mobile Specific - on version: 126.96.36.199.9 [IP2014]
Steps to replicate the issue:
1. Login to ePharmaM application with a Mobile user for which DbXtract was not yet done.
2. Run DbXtract for this user - and let that complete.
3. Try to go Offline.
4. Restart application.
3. Got a popup message with "Sync Node Id is needed to synchronize"
4. Always getting this message
After restart, to be scheduled a MobileDbXtract task and to generate dmdata for that Mobile user after that DbXtract has been completed.
The issue has the following business impact:
Due to this issue, users cannot switch to Offline mode when node is re-extracted (DbXtract).
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