Unable To Access Siebel File System with $ sign in the file system path

(Doc ID 2091111.1)

Last updated on DECEMBER 21, 2015

Applies to:

Siebel CRM - Version 8.1.1.8 [23012] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.8 [23012] version, System Admin

When attempting to attach files the following error occurs.

ERROR
-----------------------
Error in FS Log:
FSM::createFile: Unable to open file \\ALJCRMGWVS\d$\FS

Error While attaching File in Administration - BIP Reports:
Error occurred while creating file in filesystem. Please contact your system administrator.(SBL-SVC-00184)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Administration - BIP Reports
2. Try to attach a file, the error occurs.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot attach files to the file system

Cause

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