Delete Button Not Enabled for some Records (Doc ID 2091114.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.11.17 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.17 [IP2013] version, Siebel VB / eScript / COM

ACTUAL BEHAVIOR
---------------
users should be able to Delete Records

EXPECTED BEHAVIOR
-----------------------
users cannot Delete Records

STEPS
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The issue can be reproduced at will with the following steps:
1. Customer has launched the Siebel Application 8.1.1.11.17 [IP2013]

2. Navigated to the "DH Agreement List Applet No Parent"

3. Found that the Delete Button is disabled.

Cause

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