Siebel Sequence Generator Not Working For Copy Record (Doc ID 2091118.1)

Last updated on JULY 06, 2017

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms


Configured a siebel sequence field for one of the Business Components. It is working fine when a New Record is created but when we copy an existing record it displays 'Zero' in the sequence field. As soon as we step off the record, it shows the correct value for sequence field.
 

STEPS
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The issue can be reproduced at will with the following steps:
1. Copy the Record which contains Sequence Number.


Changes

 

Cause

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