Different Applets Displayed In HI And Open UI Applications For The Same View

(Doc ID 2091482.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel CRM - Version [IP2014] and later
Information in this document applies to any platform.


On : [IP2014] version, Configuration - General


Under the same view,different applets are displayed in HI (i.e. in IE8) and Open UI (i.e. Mozilla Browser).

The same applets should be shown in both HI and Open UI applications.

The issue can be reproduced at will with the following steps:
1. Login to Open UI and HI applications.
2 Navigate to Customers --> Corporate Customers --> Summary view.


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