Value Of Calculated Field Is Reflected Only After Explicit Save In Open UI (Doc ID 2091536.1)

Last updated on MARCH 07, 2016

Applies to:

Siebel CRM - Version 8.2.2.14.2 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.9 [IP2014] version, Order Management

ACTUAL BEHAVIOR
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Value of the calculated filed is reflected only after doing explicit save in open UI whereas in HI its working fine.

EXPECTED BEHAVIOR
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Expecting same behavior as HI in calculated field

STEPS
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The issue can be reproduced at will with the following steps:
1. Create calculated field which is based on Profile attribute(Quotes BC)

2. Set this profile attribute in child applet operation(Quote Item change field value/behind Product add item button)

2. Use this calculated field in Quote BC user property to make x field read only
3. Test the scenario

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot display the upsell information to sales agents.

Cause

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