"Copy Sub Functions" Functionality not Working when a Function is Copied in Diary (Doc ID 2091997.1)

Last updated on FEBRUARY 22, 2016

Applies to:

Siebel CRM - Version 8.1.1.14.11 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.11 [IP2014] version, Client Functionality

ACTUAL BEHAVIOR
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Sub-Functions are not copying when a function is copied within the Diary.

EXPECTED BEHAVIOR
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Sub-Functions should also be copied when a function is copied within the Diary

STEPS
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The issue can be reproduced at will with the following steps:
1. Goto Quote>Function View
2. Click on the Date field of one of the Reserved Function Record (having Sub Functions)
3. In the Diary, double click on the Function (Be sure it has a sub-function, add one if necessary)
4. Click the Copy Button
5. Enter Negotiated Room Rental
6. Click the check box for Copy Sub Functions
7. Change function space to any open space and click on OK

Found that the Sub-Functions not copied (tree structure)

 

Cause

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