Accessibility: Pressing the Tab Key Loads the View When the Focus is on the view bar (Doc ID 2092582.1)

Last updated on DECEMBER 30, 2015

Applies to:

Siebel CRM - Version 8.2.2.4.15 [IP2013] to 15.4 [IP2015] [Release V8 to V15]
Information in this document applies to any platform.

Symptoms

In Siebel version 8.2.2.4.15 [IP2013] it was observed that for Accessibility users pressing the Tab Key loads the view when the focus is on the view bar (CTRL+SHIFT+T).

Steps to Reproduce
===============
1. Launch the Application with IE/FireFox Browsers.
2. Navigate to Accounts Screen.
3. Press CTRL+SHIFT+T to get the focus to the first level view bar i.e. focus comes to the Home Screen Tab.
4. Press Tab so that the control comes to the screen views under Account Screen.
5. Press Tab to set the focus to the Dropdown icon.
6. Press down-arrow for two times and do Tab. Instead of tabbing out from the view the 2nd view in the drop down is loaded.

Tab should not act as Enter when focus is on view bar with CTRL+SHIFT+T short cut.

Due to the encountered behavior the Accessibility users are unable to navigate in the screen view tabs with short cut keys (CTRL+SHIFT+T).

 

Cause

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