Issue With Application Product Favourites AddItems Button

(Doc ID 2092754.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.14.11 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.11 [IP2014] version, Client Functionality

ACTUAL BEHAVIOR
---------------
No Products shown for selection.

EXPECTED BEHAVIOR
-----------------------
Add Items should invoke a pop up applet listing products.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Go to Administration - Product -> Favourites.
2. Then select Add Items.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Due to this issue, users cannot select favourites.

Cause

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