User Need to Click Enter Twice to Execute Query while Querying on LOV Field (Doc ID 2093296.1)

Last updated on JANUARY 18, 2016

Applies to:

Siebel CRM - Version 8.1.1.14.10 [IP2014] and later
Information in this document applies to any platform.

Symptoms

Users need to click Enter twice to execute the Query if using LOV field


STEPS TO REPRODUCE:
--------------------------
The issue can be reproduced using the following steps:

  1. Log into Siebel 8.1.1.14 application using Open UI
  2. Query for an address in Administration - Data > Address
  3. Type 'ca' or 'CA' in state field
  4. Do not Tab Out
  5. The User have to click Enter twice to execute the Query

If the user tabs out, then the Query is executed fine with one click of the Enter.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms