Siebel Mobile: Does Siebel Mobile App support eProductConfigurator? (Doc ID 2093312.1)

Last updated on JANUARY 06, 2016

Applies to:

Siebel Mobile Applications - Version 15.5 [IP2015] and later
Information in this document applies to any platform.

Goal

Siebel Mobile Applications - on version: 15.5 [IP2015]


Currently Siebel CRM 8.1.1.11 eCommunicationObjMgr application is used for Sales, Service and Marketing functionality including eConfigurator on desktop computers.
But plan is to upgrade to 8.1.1.15 and use Siebel Mobile Application for door-2-door sales on Android-based tablets.
The goal is that the sales force should be able to sale some of product portfolio examples such as: Free Mobile SMS, Addition IPTV packages, DSL bandwidth change etc - which are mainly sub-products or attributes of a configurable product.
In the current system, this is available through eProductConfigurator functionality.

The questions are if Siebel Mobile Applications support these:

- Does Siebel Mobile App support eProductConfigurator ?
- Does Siebel Mobile App support Task based UI ?
- Does Siebel Mobile App support "Response Action Framework" described in ACR 643?

What other solution can be consider to support door-2-door agent selling with configurable products on Siebel Mobile application?

 

Solution

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