Address Cleansing Output With IIR Returning Incorrectly Formatted Addresses

(Doc ID 2093967.1)

Last updated on JANUARY 04, 2016

Applies to:

Siebel Data Quality - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

SIEBEL VERSION:
---------------
Siebel Version : 8.1.1.10
IIR Version: IIR 9.01 SP4

ISSUE STATEMENT:
----------------
Customer is using Siebel application integrated with IIR for address cleansing. When testing, the Address Cleansing is incorrectly formatting the address for Country United Kingdom.

WHERE IT HAPPENED:
-------------------------------
The issue happens in customer's test environment.

STEPS TO REPRODUCE:
-------------------------------
The behaviour occurs as follows:

Example data to test and reproduce the behavior

Input Address:

Address Line 1: 40 Bank Street
Address Line 2: Canary Wharf
City : LONDON
Postal Code: E14 5EG
Country: United Kingdom

Actual Output Address:

Address Line 1: 40 Canary Wharf Bank Street
Address Line 2:
City : LONDON
Postal Code: E14 5EG
Country : United Kingdom

Expected Output:

Address Line 1: 40 Bank Street
Address Line 2: Canary Wharf
City : LONDON
Postal Code: E14 5EG
Country: United Kingdom

LOSS OF FUNCTIONALITY / BUSINESS IMPACT:
------------------------------
Due to the incorrect value being populated into the field/column, the data is not cleansed correctly.

ERROR MESSAGE:
-------------------
There are no error messages that occurs with this issue, just the unexpected/undesired results being observed.

Cause

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