OUI –Screen Reader Users Are Not Notified This Is A Combo Box (Doc ID 2094074.1)

Last updated on JANUARY 24, 2017

Applies to:

Siebel CRM - Version 8.2.2.14.9 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.2.2.14.9 [IP2014] version, Client Functionality

ACTUAL BEHAVIOR
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OUI –Screen reader users are not notified this is a combo box


There is a hidden element between the ‘Site map’ and ‘print’ icons
Sequence of Events Leading to the Error: Navigating with left/right arrow through the highlighted section

Expected Result: Navigation should be logical and in the correct sequence.

Actual Result: Navigating through this section takes the user to a hidden button. This button is hidden from users as they should not have access to it. It should also be hidden to keyboard/screen reader users.


EXPECTED BEHAVIOR
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Expected Result: Navigation should be logical and in the correct sequence.


STEPS
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The issue can be reproduced at will with the following steps:
1. login to Siebel
2. Navigate the mouse between the ‘Site map’ and ‘print’ icons
3. There is a hidden element between the ‘Site map’ and ‘print’ icons

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot use Siebel application correctly. Navigating through this section takes the user to a hidden button. This button is hidden from users as they should not have access to it. It should also be hidden to keyboard/screen reader users.

Cause

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