Campaign Load Stays "In Progress" when more than One Wave is Defined in IP14 PS5 (Doc ID 2094241.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Marketing - Version 8.1.1.14.5 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.5 [IP2014] version, Siebel Marketing

ACTUAL BEHAVIOR
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While configuring campaign, in the design tab/wave setting if more than 1 Wave defined with a percentage for both and then if the campaign is loaded, campaign resides in "In Progress" status.

EXPECTED BEHAVIOR
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Campaign should completes its load without issues.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a new Campaign record
2. Associate an Offer and only 1 Treatment of that offer with the campaign.
3. Associate a List with 6 contacts.
4. Put Allocation as 100% in the Allocation view.
5. In Wave Settings view change the % for default wave to 50 % and add another wave with % as 50%, with lag of 1 Hour.
6. Load the campaign.


Campaign stays in "In Progress"

Cause

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