Email Treatment Preview Throws Error Message "All response types must be defined in the COMM_RESPONSE_TYPE LOV" "SBL-MKT-00215" in DEU Application (Doc ID 2094951.1)

Last updated on JANUARY 07, 2016

Applies to:

Siebel Marketing Automation - Version 8.1.1.14.10 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.10 [IP2014] version, Siebel Marketing

When attempting to see the Preview from Email Treatment template ,
the following error occurs.

ERROR
-----------------------
Invalid Answer type: One Click Unsub.

All types of responses must be in COMM_RESPONSE_TYPE LOV
SBL-MKT-00215


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Create new offer
New Treatment with Channel "Email"
Drill down treatment
Add the template
Navigate to CKEditor
Add some Response Form values
Click on Preview
Enter sample data in the popup applet
Error thrown.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms