In Siebel TBUI Form Applet, Reverse Tabbing Loses Focus From The First Control. (Doc ID 2095235.1)

Last updated on JANUARY 07, 2016

Applies to:

Siebel Public Sector Service - Version 15.0 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.0 [IP2015] version, Task Based UI

ACTUAL BEHAVIOR
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when doing reverse tabbing by repeatedly pressing ‘Tab’ button while pressing keyboard button ‘Shift’; the focus is lost on form applet in Task Based User Interface (TBUI),

EXPECTED BEHAVIOR
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 The tab order should fine for reverse tabbing

STEPS
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The issue can be reproduced at will with the following steps:
1. Open TBUI
2. standard Siebel vanilla environment, after going to ‘Assets to Agreement: Agreement Details’ applet
3. when the focus is at ‘Name’ textbox field, pressing ‘SHIFT + TAB’, loses the focus. At that point, the focus goes to the ‘Pause’ button in the Playbar applet, which is not expected.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot This ambiguity is especially problematic for the users who use the system using keyboard only.

Cause

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