Applet TOUI CustDash Navigation Links Not Able To Display More Than 6 Views/links (Doc ID 2095329.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 15.2 [1P2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.2 [1P2015] version, Client Functionality

ACTUAL BEHAVIOR
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User cant able to see the next set of image views in TOUI CustDash Navigation Links applet when user clicks on Forward Arrow (>).

EXPECTED BEHAVIOR
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User should able to see the next set of view icons in the navigation Links applets by clicking on forward arrow

STEPS
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The issue can be reproduced at will with the following steps:
1)Login to Siebel Power Communications Application
2)Go to Sitemap
3)Click on 'Customer Directory' screen
4)Drill down on any account in right applet (View: TOUI CustDir View,Applet:TOUI CustDir Applet)
5)After drill down, user will be navigated to 'TOUI Customer Dashboard View'
6)Check the views in (Icons i.e Contacts, Quotes, Orders..) in TOUI CustDash Navigation Links applet.Note: By default 6 view icons will display.If there are more than 6 , then we will get a Forward arrow at the end of the applet. User can see 6 views and when user clicks in forward arrow, then another set of views will be displayed in applet(Add more than 6 views in in TOUI CustDash Navigation
Links applet(Add new views through Sitemap-->Administration-Application-->Navigation Links))
7)Click on forward arrow at right most end of CustDash Navigation Links applet.
8)We should see the next set of view icons (as like show more) once user clicks on forward arrow which is not happening. Note: Width of the applet is less and user cant able to click on forward arrow.If increase the width and click on forward arrow, nothing is happening. Seems issue is with the template being used.



Cause

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