Customizing Siebel F9 email functionality, problems and solutions. (Doc ID 2095578.1)

Last updated on MARCH 14, 2017

Applies to:

Siebel Call Center - Version 8.1.1.14.4 [IP2014] to 8.1.1.2 SIA[21215] [Release V8]
Information in this document applies to any platform.
Customizing Siebel F9 email functionality, problems and solutions.

Goal

 Explain F9 functionality customization implications and solutions.

Solution

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