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Order Item Charges are Auto Created Without Clicking on AutoCharge Button (Doc ID 2095625.1)

Last updated on APRIL 04, 2025

Applies to:

Siebel Field Service - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

1..Created Service Request, activity and add time trackers and expense trackers.
2.Auto Charge the Service Request – charges are  created for Time and expense
3.Create Order
4.Click on auto invoice- tp create  invoice with time/expense and order items.
5.In the charges screen, Order item charges are auto created.


Cause

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In this Document
Symptoms
Cause
Solution


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