JAWS Reads First Field Value Along With Selected Field Value When Navigating Between the Records (Doc ID 2095626.1)

Last updated on JANUARY 11, 2016

Applies to:

Siebel CRM - Version [IP2013] and later
Information in this document applies to any platform.


Inconsistency observed with the manner in which JAWS read out the cell when Alt+. keys and Alt + , keys are used to navigate between the records.

JAWS should read the cell Data while navigating between the records

Reproduction Steps:
1.Within a JAWS enabled system
2.Navigate to Accounts Screen
3.Go to Accounts list Applet
4.Keep the cursor on the Account Team field value of first record
5.Navigate to the next record by using short cut(ctrl+down arrow)
6.JAWS reads the first field value and the selected field value(account team)

This leads to confusion for JAWS users to identify the column value read out


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