Hidden Columns are Locked with Lock Column Feature (Doc ID 2095633.1)

Last updated on APRIL 19, 2016

Applies to:

Siebel CRM - Version 15.0 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.0 [IP2015] version, Upgrade

ACTUAL BEHAVIOR
---------------
Lock column feature is not working correctly in Siebel Open UI IP2015.

EXPECTED BEHAVIOR
-----------------------
Only selected columns should be selected.

STEPS
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The issue can be reproduced at will with the following steps:
1.Navigate to Accounts Screen
1.Lock the list column "Name"
2.Scroll the bottom scroll bar to hide site,parent and Main Phone #
3.After hiding the above mentioned columns,lock the column next to Main Phone # i.e.,Status
4.Now all the hidden columns are shown up with lock


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot hide the column after locking other columns

Cause

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