Last updated on JANUARY 11, 2016
Applies to:Siebel Marketing Server - Version 220.127.116.11.3 [IP2014] and later
Information in this document applies to any platform.
On : 18.104.22.168.3 [IP2014] version, Siebel Marketing
Trackable URL imported from template not working for specific URL
The email templates have trackable URL embedded and when the template is imported into Siebel and saved, they are created under RelatedURL.The Name and the URL fields take up the same values.
However certain URLs when being used in the template do not open up the page while clicked from the email.
Name -Test with no brackets
URL - http://www.yahoo.com
Name -Test with ]
URL - http://www.oracle.com
Testing using Test Email
Test with no brackets - Comes as a hyperlink in the email received
[Trackable URL: Test with ] - Comes a Text in the email received
It was identified that if the 'Name' of the Trackable URL has "[ ]"brackets , only then the issue is reproduced.
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