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Set DisableUpdateShm = 1 for background components such as MQReceiver to prevent slow performance updating the shared memory. (Doc ID 2095935.1)

Last updated on FEBRUARY 06, 2019

Applies to:

Siebel CRM - Version [IP2013] and later
Information in this document applies to any platform.


MQ receivers responding slow intermittently

We could find MQ receivers are responding slow which is causing timeouts in the external systems. This issue is intermittent.
CRNSynchClaimInsertReceiver_0090_94371843.log:FDRLog FDRDetail 4 00000007563400b8:0 2015-10-31 12:58:55 Last Wrap Duration = 72 secs
CRNSynchClaimInsertReceiver_0090_94371843.log:FDRLog FDRDetail 4 00000037563400b8:0 2015-10-31 13:12:52 Last Wrap Duration = 837 secs
CRNSynchClaimInsertReceiver_0090_94371843.log:FDRLog FDRDetail 4 00000038563400b8:0 2015-10-31 13:13:34 Last Wrap Duration = 42 secs
CRNSynchClaimInsertReceiver_0090_94371843.log:FDRLog FDRDetail 4 00000051563400b8:0 2015-10-31 13:15:09 Last Wrap Duration = 95 secs
CRNSynchClaimInsertReceiver_0091_95420419.log:FDRLog FDRDetail 4 0000000756340062:0 2015-10-31 12:58:47 Last Wrap Duration = 64 secs
CRNSynchClaimInsertReceiver_0091_95420419.log:FDRLog FDRDetail 4 0000002c56340062:0 2015-10-31 13:09:03 Last Wrap Duration = 616 secs
CRNSynchClaimInsertReceiver_0091_95420419.log:FDRLog FDRDetail 4 0000002e56340062:0 2015-10-31 13:09:47 Last Wrap Duration = 44 secs


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