Set DisableUpdateShm = 1 for background components such as MQReceiver to prevent slow performance updating the shared memory.
(Doc ID 2095935.1)
Last updated on FEBRUARY 06, 2019
Applies to:
Siebel CRM - Version 8.1.1.11 [IP2013] and laterInformation in this document applies to any platform.
Symptoms
PROBLEM STATEMENT
---------------------
MQ receivers responding slow intermittently
We could find MQ receivers are responding slow which is causing timeouts in the external systems. This issue is intermittent.
CRNSynchClaimInsertReceiver_0090_94371843.log:FDRLog FDRDetail 4 00000007563400b8:0 2015-10-31 12:58:55 Last Wrap Duration = 72 secs
CRNSynchClaimInsertReceiver_0090_94371843.log:FDRLog FDRDetail 4 00000037563400b8:0 2015-10-31 13:12:52 Last Wrap Duration = 837 secs
CRNSynchClaimInsertReceiver_0090_94371843.log:FDRLog FDRDetail 4 00000038563400b8:0 2015-10-31 13:13:34 Last Wrap Duration = 42 secs
CRNSynchClaimInsertReceiver_0090_94371843.log:FDRLog FDRDetail 4 00000051563400b8:0 2015-10-31 13:15:09 Last Wrap Duration = 95 secs
CRNSynchClaimInsertReceiver_0091_95420419.log:FDRLog FDRDetail 4 0000000756340062:0 2015-10-31 12:58:47 Last Wrap Duration = 64 secs
CRNSynchClaimInsertReceiver_0091_95420419.log:FDRLog FDRDetail 4 0000002c56340062:0 2015-10-31 13:09:03 Last Wrap Duration = 616 secs
CRNSynchClaimInsertReceiver_0091_95420419.log:FDRLog FDRDetail 4 0000002e56340062:0 2015-10-31 13:09:47 Last Wrap Duration = 44 secs
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |