CheckPopupBeforeExecute =True Failure In Open UI
(Doc ID 2096172.1)
Last updated on NOVEMBER 22, 2019
Applies to:Siebel CRM - Version 220.127.116.11.8 [IP2014] and later
Information in this document applies to any platform.
In : 18.104.22.168.8 [IP2014] version, CTI
CheckPopupBeforeExecute in Open UI fails to prevent screen pop navigation on inbound call, even if popup applet open - for example MVG applet.
The issue can be reproduced at will with the following steps:
1. Parameter is TRUE by default, or add it to CTI configuration.
2. Open (for example) MVG applet
3. Make inbound call
4. Observe navigation
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