CheckPopupBeforeExecute =True Failure In Open UI
Last updated on MARCH 02, 2017
Applies to:Siebel CRM - Version 22.214.171.124.8 [IP2014] and later
Information in this document applies to any platform.
In : 126.96.36.199.8 [IP2014] version, CTI
CheckPopupBeforeExecute in Open UI fails to prevent screen pop navigation on inbound call, even if popup applet open - for example MVG applet.
The issue can be reproduced at will with the following steps:
1. Parameter is TRUE by default, or add it to CTI configuration.
2. Open (for example) MVG applet
3. Make inbound call
4. Observe navigation
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms