In Order, Line Items, "Add Items" Not Able To Add "Order Qty" >1, When Adding Multiple Products (Doc ID 2097433.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel eConfigurator - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

Unable to add more than 1 quantity using Add Items

Steps to Reproduce:
Login to Callcenter or eCommunications in HI mode
Navigate to Quotes/Sales order
Create a new quote/sales order
Drilldown on the name and go to line items
Click on Add Items
Query for products to select
Update quantity field on the selected product to 2 and click on Add

Click on ok

Observe that the quantity is set to 1 in line items for both products.

Cause

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