In Order, Line Items, "Add Items" Not Able To Add "Order Qty" >1, When Adding Multiple Products

(Doc ID 2097433.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel eConfigurator - Version [IP2013] and later
Information in this document applies to any platform.


Unable to add more than 1 quantity using Add Items

Steps to Reproduce:
Login to Callcenter or eCommunications in HI mode
Navigate to Quotes/Sales order
Create a new quote/sales order
Drilldown on the name and go to line items
Click on Add Items
Query for products to select
Update quantity field on the selected product to 2 and click on Add

Click on ok

Observe that the quantity is set to 1 in line items for both products.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms