In Order > Line Items, "Add Items" Not Able To Add "Order Qty" >1 When Adding Multiple Products
(Doc ID 2097433.1)
Last updated on NOVEMBER 22, 2019
Applies to:
Siebel eConfigurator - Version 8.1.1.11 [IP2013] and laterInformation in this document applies to any platform.
Symptoms
Unable to add more than 1 quantity using Add Items
Steps to Reproduce:
Login to Callcenter or eCommunications in HI mode
Navigate to Quotes/Sales order
Create a new quote/sales order
Drilldown on the name and go to line items
Click on Add Items
Query for products to select
Update quantity field on the selected product to 2 and click on Add
Click on ok
Observe that the quantity is set to 1 in line items for both products.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |