My Oracle Support Banner

CRM Desktop Fails At Obtain Package Step (Doc ID 2098001.1)

Last updated on DECEMBER 03, 2019

Applies to:

Siebel CRM Desktop - Version [IP2013] and later
Information in this document applies to any platform.


While launching the CRM desktop for outlook, it fails at step obtain package with following error in log-

siebel_service: error occurred while retrieving meta data package: : Method 'GetSqlObj' of business component 'PIM Client Metadata File' (integration component 'PIM Client Metadata File') returned the following error:
"Error occurred while writing file '/siebelnew/sia811/ses/siebsrvr/ServerDataSrc/files/'.(SBL-SVC-00193)"(SBL-EAI-04376)


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.