Outbound web service crash on libmwsafe.so and libcrypt32.so validating HTTPS certificate on Unix (Doc ID 2098092.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 15.5 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.5 [IP2015] version, Siebel EAI

When attempting to call an outbound web service over HTTPS after upgrading from IP2013 to IP15 patchset 5
the following error occurs.

ERROR
-----------------------
FINSObjMgr_deu crashes with the call stack


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. invoke custom outbound web service implemented by custom Business Service 'XXXX Web Service Utilities' method: 'CallOutboundWebService'

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users perceive an object manager crash and are forced to log in again and restart their work.

Cause

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