Inbound Email Crash, Emails Not Getting Processed with Custom Workflow
(Doc ID 2098494.1)
Last updated on AUGUST 05, 2020
Applies to:Siebel CRM - Version 220.127.116.11.12 [IP2014] and later
Information in this document applies to any platform.
On : 18.104.22.168.12 [IP2014] version, Comms Server & Email Response
Inbound Email not getting processed
We have applied PS 12 that solves the problem of Communications Inbound components installed on Linux environment.
Now we cannot see what happen to mails pulled by mailbox. I can access to mail server and see that mails disappear from there but on Siebel logs nothing happens.
I attached POP3 log where I cannot see where Siebel get mails from server.
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