Siebel Mobile: Using Siebel Container application (MAF) with Print Preview Report would generate a Report file with a long and strange name (Doc ID 2098554.1)

Last updated on MARCH 22, 2016

Applies to:

Siebel Mobile Applications - Version 8.1.1.14.9 [IP2014] and later
Information in this document applies to any platform.

Symptoms

Siebel Mobile Specific - on version: 8.1.1.14.9 [IP2014]


ACTUAL BEHAVIOR
---------------
Siebel Service Mobile MAF application - Print Preview Report has weird name and won't open in Chrome

In current implementation Siebel Service Mobile Disconnected application with Mobile container application is used (Siebel App downloaded from Apple App Store).
When using the Print Preview button in Invoice screen to generate the report , that opens up fine but when trying to send that by email, the email has weird name and the file attached does not open up in Chrome browser.

For instance the file name generated (- and same name gets used for the Email Subject) was something like:

%46%72%69%2c%20%32%30%20%4e%6f%76%20%32%30%31%35%20%31%38%3a%33%30%3a%34%30%20%47%4d%54.html


EXPECTED BEHAVIOR
-----------------------
As it sounds, the expectation would be to have the email sent with that custom Print Report having an intelligible name.
And to open in any browser.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use this custom printing feature as intended.

Cause

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