Business Models Missing For Marketing List Generation (Doc ID 2099325.1)

Last updated on FEBRUARY 12, 2016

Applies to:

Siebel Marketing - Version [23021] and later
Information in this document applies to any platform.


On : [23021] version, Siebel Marketing

Business Models missing for Marketing List Generation in OBIA and higher

The following List Catalogs are no longer available in the RPD:

Marketing Account List

Marketing Contact List

In Oracle Marketing Segmentation Guide for Apps, there is the following:

[Business Models Extended for List Generation

For customers who have purchased the Siebel Marketing product line from Oracle and who own the Siebel-provided List business models, business models have been extended to make sure that list generation occurs from contact information that resides in the transactional database. This is needed when marketers have added or deleted contacts manually after a campaign is loaded in the campaign contact table. When this happens, the list of target level IDs (contacts) as provided by the segment or segment tree, do not match what is in the campaign load. As a result, the output list needs to be generated from the transactional database campaign promotions table.]

We have installed this version but the Business Models for List Generation are not there.

The issue can be reproduced at will with the following steps:
1. Install OBIA or higher
2. Open RPD
3. Marketing List business models are not there.

The issue has the following business impact:
Due to this issue, users cannot configure anything related to Marketing List formats.


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