Marketing Profile Dashboard not generating WHERE condition
Last updated on MARCH 02, 2017
Applies to:Siebel Marketing - Version 22.214.171.124 SIA  and later
Information in this document applies to any platform.
On : 126.96.36.199 SIA  version, Siebel Marketing
Marketing Profile Dashboard Issue.
After upgrading from OBIEE 188.8.131.52.131017 to 184.108.40.206.151020 (OBIA is 220.127.116.11), while viewing the Contact Profile Dashboard from Segment count link in the segment designer, Segment filter is not taken. As a result all Contacts are generated in the Report.
It was working fine before upgrade. The filter for contacts ROW_ID not getting passed from Segment Designer into profile dashboard. The profile dashboard has filter "ROW_ID is prompted". As per query log, the dashboard report runs for all contacts irrespective of the filter.
The issue can be reproduced at will with the following steps:
1. Create a segment
2. Save the segment by giving it a name
3. Click on the hyperlink of segment count to Navigate to the profile dashboard.
4. The profile dashboard generates all records and not only the ones counted from Segments
The issue has the following business impact:
Due to this issue, users cannot get the desired Contacts from Segments to Dashboards.
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