Unable To Add Items For Product Favorites In Open UI

(Doc ID 2100512.1)

Last updated on JANUARY 10, 2017

Applies to:

Siebel CRM - Version 15.7 [IP2015] and later
Information in this document applies to any platform.


On : 15.7 [IP2015] version, Client Functionality

There is a rendering issue in Administration - Product > Favorites ("Popup List Add Items" applet).

Add Item pop-up applet does not render correctly in order to be able to add Products to favorites.

The Products Favorites applet ("Popup List Add Items" applet) should render correctly such that products can be added to Favorites.

The issue can be reproduced at will with the following steps:
1. Open Siebel application
2. Go to Administration - Product > Favorites view
3. Try to add a product to favorites through Add Item control

Users are not able to use Favorites view for adding products.


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