Handshake failed. The Server Manager console is showing connected to 0 out 1 Server(s) (Doc ID 2100828.1)

Last updated on AUGUST 17, 2017

Applies to:

Siebel CRM - Version 15.6 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.6 [IP2015] version,

When attempting to access Server Manager and running list servers command

ERROR
-----------------------

Server Status: Handshake failed. The Server Manager console is showing connected to 0 out 1 Server(s)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log on to Server Manager

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are unable to use system in Development.

Changes

 

Cause

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