Not Able To Add Same File Attachment Twice When Using "NewFileAttachment" Method On Applet Control (Doc ID 2101036.1)

Last updated on JANUARY 28, 2016

Applies to:

Siebel CRM - Version 8.2.2.14.8 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.2.2.14.8 [IP2014] version, Client Functionality

Users are not able to add the same document twice (in the standard vanilla application).

In a customized application, the same occurs when using the NewFileAttachment method on the applet control.

Users can only add the same file after refreshing the screen or navigating to another tab and then returning.


STEPS
1. Launch the Siebel application.
2. Navigate to Administration - Document > Literature.
3. Attach the same document twice.

 

Cause

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