Workflow Simulator Fails From Tools With Open UI IP2014: "We are processing your request" (SBL-DEV-61071) (Doc ID 2101299.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Workflow - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On :  8.1.1.14 [IP2014] version, Siebel Workflow


Users are not able to simulate the Workflow from Siebel Tools with Open UI.

The client application starts, but hangs on the Workflow Simulator screen with: "We are processing your request, Please Wait ...".


STEPS
1. Launch Siebel Tools (v8.1.1.14/15.x).
   Ensure Simulate on Toolbar is displayed: Go to View > Toolbars > Check Simulate.

2. Go to Workflow Processes: Enter Query.
3. Select a Workflow Process.
4. Right Click > Simulate Workflow Process.
    Result: Workflow designer displays.

5. Click "Start Simulation" button from Toolbar.
    Result: Popup Displays:
    Restarting Run-time instance ... Starting new run-time instance.

6. In the Siebel client, go to Administration - Business Process > Workflow Processes > Workflow Simulator.
   Result: the following displays (and hangs):


7. In Tools, an error popup shows:
    Workflow simulation cannot be performed. (SBL-DEV-61071)

Cause

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