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Workflow Simulator Fails From Tools With Open UI IP2014: "We are processing your request" (SBL-DEV-61071) (Doc ID 2101299.1)

Last updated on APRIL 29, 2021

Applies to:

Siebel Workflow - Version [IP2014] to [IP2014] [Release V8]
Information in this document applies to any platform.


On : [IP2014] version, Siebel Workflow

Users are not able to simulate the Workflow from Siebel Tools with Open UI.

The client application starts, but hangs on the Workflow Simulator screen with: "We are processing your request, Please Wait ...".

1. Launch Siebel Tools (v8.1.1.14/15.x).
   Ensure Simulate on Toolbar is displayed: Go to View > Toolbars > Check Simulate.

2. Go to Workflow Processes: Enter Query.
3. Select a Workflow Process.
4. Right Click > Simulate Workflow Process.
    Result: Workflow designer displays.

5. Click "Start Simulation" button from Toolbar.
    Result: Popup Displays:
    Restarting Run-time instance ... Starting new run-time instance.

6. In the Siebel client, go to Administration - Business Process > Workflow Processes > Workflow Simulator.
   Result: the following displays (and hangs):

7. In Tools, an error popup shows:
    Workflow simulation cannot be performed. (SBL-DEV-61071)




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