Siebel Mobile :The sync node id is not valid any more . Please reset your current application . (Doc ID 2101345.1)

Last updated on MARCH 23, 2017

Applies to:

Siebel Mobile Applications - Version 8.1.1.14.9 [IP2014] and later
Information in this document applies to any platform.

Symptoms

When attempting to go offline the following error occurs.

The sync node id ( 3963B609-C0042242-39D3-4F9B4325 ) is not valid any more . Please reset your current application .

No sync client exists for sync node : (3963B609-C0042242-39D3-4F9B4325) of mobile user (PFSMFSE2)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms