Unable To See The PopupApplet In Query Mode Applet Is Not Appearing In The Edit Mode (in The Form O (Doc ID 2101358.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.11.15 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.15 [IP2013] version, Configuration - General

ACTUAL BEHAVIOR
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he Query Mode appears in the List Form.

EXPECTED BEHAVIOR
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The Behavior should be same as like HI, the Query Applet should Open in the Form Applet Mode.

STEPS
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The issue can be reproduced at will with the following steps:
1. Customer has Opened a Popup Applet on the Contact Email Field in the Service Request BC.

2. Once the Popup MVG Applet is Opened, Customer Clicks on the Query Button.

3. Once the Query Button is Pressed, the Query Mode appears in the List Form, rather than Appearing in the Form Applet.

4. In HI Mode, there is no issue, the Issue is in the OpenUI Application.

Cause

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