My Oracle Support Banner

Unable To See The PopupApplet In Query Mode Applet Is Not Appearing In The Edit Mode (in The Form O (Doc ID 2101358.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version [IP2013] and later
Information in this document applies to any platform.


On : [IP2013] version, Configuration - General

he Query Mode appears in the List Form.

The Behavior should be same as like HI, the Query Applet should Open in the Form Applet Mode.

The issue can be reproduced at will with the following steps:
1. Customer has Opened a Popup Applet on the Contact Email Field in the Service Request BC.

2. Once the Popup MVG Applet is Opened, Customer Clicks on the Query Button.

3. Once the Query Button is Pressed, the Query Mode appears in the List Form, rather than Appearing in the Form Applet.

4. In HI Mode, there is no issue, the Issue is in the OpenUI Application.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.