Unable To Do Any Operation In Grand Child List Applet (Doc ID 2101369.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version 15.4 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.4 [IP2015] version, Configuration - General

ACTUAL BEHAVIOR
---------------
 unable to Query,New Record,Delete and Goto Next Record on 5th Applet

EXPECTED BEHAVIOR
-----------------------
 Should be able to Query,New Record,Delete and Goto Next Record on 5th Applet

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Customer has Configured a View that has the below Applets in the same Sequence
Applet 1--> Header Applet --->(BC1)
Applet 2--> Child Tree Applet -->BC2
Applet 3--> Grand Child Applet 1(Toggle Applet) --> BC 3
Applet 4--> Grand Child Applet 2(Toggle Applet) --> BC 3
Applet 5--> Grand Child Applet 3(No Toggle)(List Applet) --> BC 4

2. Once Customer has Naviagted to the View and try to do any Operation on the 5th Applet, no Operation was allowed.

3. Even Customer was unable to Query,New Record,Delete and Goto Next Record as well.

4. The 5th Applet is based on the Different BC.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms