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Open UI Wrong Record Count In List Applet After Expand And Collapse Button Pressed (Doc ID 2101454.1)

Last updated on AUGUST 22, 2018

Applies to:

Siebel eCommunications - Version 8.1.1.14.9 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.9 [IP2014] version

In OpenUI the record count in list applet is wrong after Expand and Collapse button pressed

Reproduction steps:
1) Login into the application and go to Account Screen, Account Administration View
2) Press Expand (Show more) button on top right corner
3) Press "Next Record Set" button on applet bottom to see the next 20 available records
4) Press Collapse (Show more) button again on the top right corner to see 10 records in list applet again
5) Now, when you press "Next Record Set" the record set is not correct


Cause

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In this Document
Symptoms
Cause
Solution
References


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