Unable To Access The Application Or Open Tools/client After Applying PatchSet (Doc ID 2101595.1)

Last updated on MARCH 23, 2017

Applies to:

Siebel CRM - Version 8.1.1.14.7 [IP2014] and later
Information in this document applies to any platform.

Symptoms

Issue statement:

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After applying the patch set 13 on top of existing  8.1.1.14.7 [IP2014] version, the application is not accessible

STEPS
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The issue can be reproduced at will with the following steps:
1. Apply IP2014 patch set 13 on SES
2. Start Siebel server and access the application , getting "server busy" error

Cause

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