Siebel SI Mode Icon Text (Doc ID 2102063.1)

Last updated on FEBRUARY 01, 2016

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.10 [23021] version, CTI

ACTUAL BEHAVIOR
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In Standard Interactivity(SI) mode the Tooltip text for the Consultative conference button(on the CTI Toolbar) is displayed as "Consultive Conference"(incorrect spelling)
[Only Consultative Conference button Tooltip displays text with incorrect spelling while Consultative Transfer button Tooltip displays correct text as "Consultative Transfer"]
 

STEPS
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The issue can be reproduced at will with the following steps:
1. Enable CTI toolbar on SI mode
2. Point the mouse cursor on the Consultative conference button
3. The Tooltip text shows as "Consultive Conference"


Cause

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