EAI Siebel Adapter / Upsert Does Not Update Field As Expected (Doc ID 2102553.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.6 [21233] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.6 [21233] version, Siebel EAI

ACTUAL BEHAVIOR
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Intermittent behavior is observed where the EAI Siebel Adapter does not update a field as expected, and seems to ignore the incoming value.

The custom field is set to 'Y' in the payload, but despite the log showing the field being assigned the 'Y' during EAI Siebel Adapter execution, the subsequent SQL inserting / updating the base table does not include the column.

 

Cause

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