Complex Product AutoMatch Service.AutoMatch Unexpected Warning (Doc ID 2102697.1)

Last updated on FEBRUARY 15, 2016

Applies to:

Siebel CRM - Version 15.5 [IP2015] and later
Information in this document applies to any platform.

Goal

Has something changed in Product AutoMatch Service.AutoMatch with IP15 upgrade?

In the SIS OM Edit Service Order Line Item workflow, the step "Auto Match Port Ids" gives back a non empty "AutomatchReport" output with value
<p></p> Produkt - "Call Profi/T-ISDN" <p></p> Erweitertes Attribut <p></p>Geändert: Erweitertes Attribut - "0000000062"; Alter Wert = "01/21/2016"; Neuer Wert = ""
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms