Post Installation Steps of Oracle XE for Siebel Tools Client/Siebel Web client Fails on Japanese Environment (Doc ID 2104145.1)

Last updated on FEBRUARY 12, 2016

Applies to:

Siebel CRM - Version 15.5 [IP2015] to 15.7 [IP2015] [Release V15]
Information in this document applies to any platform.

Symptoms

Beginning Siebel 15.5 (Patchset 5), Oracle XE can be installed as part of either Siebel Tools Client or Siebel Web client. While the Oracle XE software installation is successful, it fails to setup the instance when the client runs on Japanese environment.

Here is the screenshot of the error message (Error occurred in Post-installation tasks) at the end of patchset installation.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms