Tools Crashes While Opening The Edit Web Layout/ Edit Workflow. (Doc ID 2105110.1)

Last updated on JULY 12, 2017

Applies to:

Siebel Tools - Version 8.1.1.11.14 [IP2013] and later
Information in this document applies to any platform.

Symptoms

Tools Crashes while Opening the Edit Web layout/ Edit Workflow process.

CALL STACK 
KERNELBASE +0x812f = RaiseException() +0x54
orageneric11 +0x8ab2dd = skgesigOSCrash() +0x43
orageneric11 +0x4be53a = kpeDbgProcessInit() +0xa68
orageneric11 +0x8ab5a3 = skgesigOSCrash() +0x309
kernel32 +0x607fe = UnhandledExceptionFilter() +0xf5
MSVCR71 +0xc456 = XcptFilter() +0x15f
siebdev +0x21661 = PurelockIsRunning() +0x241
kernel32 +0x4ee1c = BaseThreadInitThunk() +0x12
ntdll +0x6347e = RtlInitializeExceptionChain() +0xef
ntdll +0x63451 = RtlInitializeExceptionChain() +0xc2



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Siebel Tools
2. Edit Web layout, crash occurs.

Changes

 

Cause

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