Method 'GetQuickPickInfo' Not Getting Invoked For Drop-down Controls (Doc ID 2105966.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Financial Services CRM - Version 8.1.1.14.6 [IP2014] and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
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We have observed that on the same applet if we have more than one control that is a dropdown, 'GetQuickPickInfo' method is getting called for one of the controls where as it is not getting called for another control.

EXPECTED BEHAVIOR
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 'GetQuickPickInfo' method should get called for all the controls where pick list is configured.
We would like to understand why this method is called for one drop-down and not for the other.

STEPS
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The issue can be reproduced at will with the following steps:
1. Open application in Open UI with Chrome browser
2. Navigate to Contact form applet and check on the Network inspect Element
3. Check with Suffix and Privacy Option fields
4. Control is not coming for Suffix field


Cause

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