Unable To Navigate Back and Forth Between Views Using Links in Task Pane (Doc ID 2106467.1)

Last updated on FEBRUARY 15, 2016

Applies to:

Siebel CRM - Version 8.1.1.9 [23016] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.9 [23016] version, Task Based UI

ACTUAL BEHAVIOR
---------------
Unable to navigate back and forth using the links in the task

EXPECTED BEHAVIOR
-----------------------
View should be navigated in Open UI Application

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create new task
2. Create 3 views in the task based on Order Entry BO
3. Invoke the task and navigate to views by using next button
4. Click on the first task view in task pane
5. Task view 1 is not loaded

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot navigate back and forth using the links in the task

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms